Looking for work? Uber’s new Latin American customer service center will be housed here in Costa Rica.
Beginning in just a few short weeks, 3.5 million dollars and 300 new jobs will be coming to Costa Rica.
The opening of Uber’s brand new Center of Excellence speaks to company’s success despite opposition from traditional taxi drivers. In fact, 51% of Costa Ricans with internet access already prefer Uber over other forms of transportation.
Work for Uber
The Center will be hiring bilingual (Spanish-English) customer service specialists in waves, bringing on 25 people every two weeks. By the end of the year Uber hopes to have 300 local jobs filled — not including drivers.
Additional positions include:
- Operations Coordinator
- Marketing Manager
- Quality Assurance Manager
- Site Leader
- Community Operations Manager
A full list of opportunities in Costa Rica can be found here.
About the Center
The Uber Center for Excellence will become the Latin American hub for customer service relations. Currently the transport service is available in 9 of the region’s 20+ countries.
According to Jorge Sequiera, Director of the Costa Rica Investment Promotion Agency:
[quote_box_center]“The selection of Costa Rica as Latin American headquarters for this modern Center of Excellence Uber shows the proper positioning of the country in the service sector as well as the recognition of the Costa Rican talent, which has attracted more than 120 multinational companies of high renown installing high value operations in our country.”[/quote_box_center]
Beyond customer service, the Center will also be responsible for data entry, data analysis, case support and processing for the Latin American Uber community.